Complaints
If you are not happy with our help, we want to know. Here is how to complain and where you can turn.
Complain to us
Email info@juridico.se or call 031 - 52 40 00. Tell us which matter it concerns, what you are unhappy with and what you would like us to do. Morad Hasanoglu, who is responsible for Juridico's services, reviews the complaint. We normally confirm within one working day that we have received it, and reply to you in writing.
The National Board for Consumer Disputes
If you are a private individual and we cannot reach an agreement, you can turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN). ARN considers disputes between consumers and businesses and gives a recommendation on how the dispute should be resolved.
- You must first have complained to us, and we must have said no in full or in part, or not replied within a reasonable time.
- ARN must receive your complaint within one year of the first time you complained to us.
- Your claim must be higher than the value limit ARN has for that area.
You can find out how to submit a complaint on arn.se. You can also contact the consumer guidance service (konsumentvägledningen) in your municipality, or take the matter to the general courts.
Last updated 27 October 2026.
Sources (1)
The information was checked against the sources on 27 October 2026.